Braden Kraft

Customer Experience Manager

Braden Kraft is the Customer Experience Manager at Digits, where he partners with founders and accounting firms to help them unlock clarity and confidence in their financial operations. Working at the intersection of product, support, and storytelling, he ensures customers not only adopt AI-native accounting, but thrive with it.

Braden leads customer education and advocacy efforts at Digits, capturing real-world stories that showcase how both firms and business owners like GrowthMap, K2 Venture Partners, and BookSmarts Tax & Accounting streamline workflows, eliminate manual bookkeeping, and gain real-time financial insight. Through customer storytelling and cross-functional collaboration, he helps shape how Digits communicates the future of modern accounting.

Latest articles by Braden Kraft

Case Studies How Eiduk Tax & Wealth is Scaling an Advisory-First Firm with Digits

By replacing manual bookkeeping workflows with automation-first accounting infrastructure, Eiduk Tax & Wealth reduced onboarding time by roughly 50%, lowered operational overhead, and created a scalable path to grow advisory services without continuously adding staff.

Case Studies How TFMA LLC Improved Workflow Efficiency by 70% with Digits

TFMA LLC replaced time-intensive bookkeeping with Digits, improving workflow efficiency by 70%. What once took weeks of manual cleanup can now be completed in days—freeing the firm to focus on advisory, growth, and higher-value client work.

Case Studies How Steve Tonkin & Company Is Building a Future-Ready Accounting Firm with Digits

Steve Tonkin & Company replaced slow, manual workflows with Digits, achieving immediate 20% time savings and unlocking 30–50% efficiency gains. The firm now spends less time on reconciliation and admin work—and more time delivering fast, strategic insights to clients.

Case Studies ECA Gate and Lock – Reclaiming Time and Simplifying Accounting with Digits

ECA Gate and Lock replaced hours of manual bookkeeping in QuickBooks with Digits AI, reducing daily accounting time from four hours to under 20 minutes. The team now has clear, real-time financial visibility without the burden of constant cleanup.

Case Studies How Adept: Accounting Principles & Solutions Reduced Bookkeeping by 75% with Digits

Adept: Accounting Principles & Solutions replaced time-intensive bookkeeping with Digits, cutting manual workload by 75%. The firm now focuses on financial analysis, forecasting, and strategic advisory instead of routine admin work.

Case Studies GrowthMap Finds Financial Clarity and Momentum with Digits

GrowthMap adopted Digits to replace patchwork accounting with real-time clarity—cutting bookkeeping time to minutes, saving thousands, and gaining the visibility needed to scale confidently.