After 15 emails, a fintech founder had enough—here’s why he switched to Digits
Mural is a cross-border payments and invoicing company that uses blockchain technology to move money instantly at a fraction of the cost. Pre-Digits, Mural was using QuickBooks with a traditional accounting firm that worked to close the books by emailing back and forth. This process felt slow and manual to Mural’s CEO and Co-Founder, Sinclair Toffa. We were excited to help Sinclair simplify collaboration and spend less time managing his finances.
Digits Impact TL;DR:
- Frees up mental space to focus on growth
- Simplify collaboration with accounting team
- Complete picture of all financial transactions
The problem: Collaborating on accounting is a struggle
As a fintech, Mural has many different bank accounts. Because of this, getting the complete picture of what’s happening with the business requires a lot of manual work. From exporting data via different sources, to sharing data in varying ways, the process was time intensive and tedious.
However, Sinclair's biggest pain point was collaboration with his bookkeepers. Every month, he would receive emails from them with little screenshots of transactions that they couldn’t reconcile. Sinclair would reply with feedback, but the process was slow and sometimes he never heard back. After hearing about Digits several times through his founder network, Sinclair decided to finally make the switch after a 15 email long chain chasing down a couple of transactions went unresolved.
The solution: Digits AI-powered accounting
Finance teams often don’t get the same attention when it comes to flashy, productivity-boosting tools as sales and marketing teams do. This can make it challenging for finance professionals to streamline their processes and maximize their productivity, even though their work is just as critical to the success of a business.
Sinclair looked at some tools here and there and spoke with smaller accounting firms that approached Mural. What drew Sinclair to Digits was the simplicity of its interface and user experience. When the accounting team needs his input on specific transactions, Sinclair would receive a tag notification. He could then jump into the platform, promptly respond, and view the complete history of their collaboration.
I feel like Digits has done a great job of having all of that out of the box for me. So, you know, it runs on an autopilot, and that's been an absolute life saver.
Since joining Digits, Sinclair has seen improvements to product every month. There’s a spend analysis feature that tells him where Mural can save money and an Ask Digits GPT advisor that answers questions on demand.
Working on Digits has made a night and day difference us. I’m really glad I made the choice.
Digits has empowered Mural with the tools and insights needed to navigate its finances in minutes. Ready to upgrade your accounting to Digits for complete peace of mind? Book a demo with our team today.
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